Data Administrator 6 Month FTC

Collinson is a global loyalty and benefits We use our expertise and products to craft customer experiences which enable some of the world s best known brands to acquire, engage and retain the most demanding and choice-rich In particular, our unique expertise and insights into high earning, frequent travellers allows us to create products and solutions for our clients that inspire greater customer engagement to drive more profitable relationships, enrich their travel experiences, protect what matters and assist in in times of

While specialising in Financial Services, Travel and Retail, we also support clients in multiple We have worked with over 90 airlines, 20 hotel groups and more than 600 financial institutions and banks, with clients including AccorHotels, Air France KLM, American Express, British Airways, Cathay Pacific, Diners Club, Mandarin Oriental, Mastercard, Radisson Hotel Group, Sephora, Visa and We take our 30 years experience working with these kinds of household names in over 170 countries, and help our clients to deliver the smarter experiences it takes to differentiate their propositions, and help them win deeper devotion with their customers

What does a Lounge Data Administrator at Collinson do?

We have an opportunity to join the Lounge Data Team on a 6 month This role will provide support to the Lounge Data team with lounge invoice reconciliation and various administrative tasks, including the adoption of good-practice business processes and systems to agreed standards and to provide support for all other activities as required for Priority Pass (EAME).

Your duties will include and are not limited to the following activities and tasks:

Invoice reconciliation

• Process Lounge Partner s monthly invoice submissions within
• Acquire expert knowledge of internal systems used for data-entry, reporting and
• Ensure spreadsheets are accurate and kept up to date when logging invoice submissions and
• Investigate discrepancies with invoice reconciliation and liaise with Lounge Partners to resolve queries in a timely
• Report invoice submission best practice issues to Lounge Partner and internal teams, arranging refresher training if

Data Entry

• Accurately input manual lounge visit vouchers into the Priority Pass back office
• Identify and correct any data entry errors with lounge visits an
• Maintain accurate spreadsheets when logging visit amendments,

Administration

• Monitor and maintain a busy shared inbox and ensure enquiries are handled within
• Process internal and external requests for lounge visit adjustments and
• Reporting lounge visit adjustments internally to billing
• Produce lounge visit / invoice reports for
• Work closely with the Lounge Data Supervisor to improve and streamline existing processes to ensure:
  • Prompt and accurate receipt of invoice submissions from
  • Quality and presentation of data received from lounges is
  • Identify and develop internal best

How will you make a difference as a Lounge Data Administrator at Collinson?

• Working in a Customer or Administrative Support position and have previous experience of high-volume data input
• A good understanding of best-practice Data Entry systems
• Intermediate Excel and Word skills
• High level of numeracy
• You will be a natural problem-solver
• Strong level of accuracy, organisational and attention to detail
• The ability to work autonomously and as part of a team

• Excellent interpersonal, written and oral communication skills Enthusiasm for working under pressure
• Confidence with learning and using new in-house systems
• Excellent problem-solving skills
• Self-motivated and able to work with a team

You can look forward to a competitive salary, pension scheme, and further benefits:

• Life Assurance Scheme
• Bonus Scheme
• Personal Income Protection
• Private Medical
• Discounted gym membership
• Wellness advice and support
• Cycle to Work Scheme
• Priority Pass Membership (Collinson Exclusive)
• Travel Insurance (Collinson Exclusive)

Our values form the foundation of our business, and the Collinson company culture is built around these values that help to shape a long-term, financially successful enterprise for both our customers and They are summarized across four pillars: Act smarter, Do the right thing, One team, and Be insight-led.

Collinson s journey started over 30 years ago, when our chairman, Colin Evans, was Managing Director of IAPA, a global travel benefits business with a history stretching back to

We have a team of more than 2,000 employees serving over 5 million customers each In 2020 Collinson was included in both the Top Track 100 and the Profit Track 100 lists from the Sunday

Collinson is an equal opportunity employer and welcomes everyone to our We strongly encourage people of any colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences to If you need reasonable adjustments at any point in the application or interview process, please let us

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

If you need any extra support throughout the interview process, then please email us at