This is a remote
Dev Gadhvi Production is looking for An Awesome Operations Associate Who s Looking To Inspire And Impact Lives Through Your
Who are we looking for?
You re highly organized and detail-oriented
You re proactiveness to improve the process and system for customer support
You re highly coachable, open to learning and growing via the feedback
You re self-motivated, able to manage your time well, and prioritize the tasks accordingly
You re able to work under tight deadlines and pressure
You have an interest in self-development and the online coaching business
About the role, you'll be:
Handling email inquiries with care
Resolving customer complaints via phone, email, mail, or social media
Supporting Live Webinar Activities
Following up with payment collections with various products
Support the backend operation of events and mentorship programs
Supporting the operation of online events
And more as we grow!
Requirements
You might be a good fit for this position if you:
Have excellent communication and written skills in English
Able to utilize computer technology to support customer-related activities
Proven 2-3 years of customer support experience
Ability to multitask and manage time effectively
Ability to respond to quick changes or adjustments in project delivery
You must have constant and reliable computer and internet access
Good efficiency with Excel, Microsoft Word, and Google Chrome extension
Having prior event-organizing experience is a plus!
Immediate joiner will be preferred
If interested please share your profile on
To learn more about our culture check out ,
Benefits
Benefits:
Work from home
Flexible shift
Supplemental pay types:
Quarterly bonus
Qualifications: 3+ years of recruiting Strong attention to detail, organized and excellent problem-solving skills Excellent time management and ability to multi-task and prioritize in a fast-paced, deadline-driven environment The willingness and desire to work independently, as well as collaboratively, and to take on additional responsibilities Excellent verbal and written communication experience Experience in identifying and managing effective recruiting vendors Advanced knowledge of Applicant Tracking Systems (ATS) tools, , Zoho, Greenhouse, Lever, Workday Proficiency in MS Word, Excel, and PowerPoint Desired Skills: The ideal candidate will have experience in Self Development, Digital, EdTech, IT, and sales industry experience Experience working in a fast-paced environment Candidate must be based out at Pune or Mumbai Immediate joiners will be preferred