German Speaking Customer Service and Claims Handler InsuranceMedical

German Speaking Customer Service and Claims Handler (Insurance/Medical)

Our Client is one of the world s leading medical assistance and claims handling companies, annually processing cases around the They have a unique gateway to a comprehensive worldwide provider network, local know-how, assistance and cost containment for travel insurance, health insurance and corporate

Job Type: Full Time | On-site

Salary: R19 000 + Benefits

Head Office: Cape Town, South Africa

Requirements

• Fluency in German (C1: Full Professional Proficiency or Native Level)
  
• Previous experience in Claims Handling
  
• Proactive and performing well under pressure
  
• Excellent attention to details
  
• Flexible and open-minded to ongoing changes and training
  
• Matric or higher
  
• Strong computer user skills in Microsoft Office tools
  
• Previous work experience in Medical Assistance, Insurances or Tourism will be an advantage
  

Salary and Benefits

• Salary: R19 000 + Benefits
  
• Medical Aid: Discovery Health, Plan: Classic Smart, R2007, from start of contract (+/-7 days)
  
• Pension Annuity: 10% (on top of base salary) after the 6 months employment
  
• 21 days of leave
  
• Parking
  
• 13th check = bonus paid out in birthday month
  
• Working hours: Monday - Friday 9am - 5pm
  

Responsibilities

• Claims
  
• Answering incoming phone and email enquiries
  
• Communication & claims processing arrangements for medical insurance
  
• Efficient "start to end" claims handling including data entry and invoice
  
• Provide friendly and outstanding customer service
  
• Respond to enquiries in a timely and efficient manner
  
• Work efficiently in a multilingual and multicultural team
  

If you are interested, please send your CV to or apply via our website!

I look forward to hearing from you!

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Black Pen Recruitment is a global recruitment agency that targets European, African and American Markets with headquarters based in Malta (Europe) and Cape Town (South Africa).

Fluency in German (C1: Full Professional Proficiency or Native Level) Previous experience in Claims Handling Proactive and performing well under pressure Excellent attention to details Flexible and open-minded to ongoing changes and training Matric or higher Strong computer user skills in Microsoft Office tools Previous work experience in Medical Assistance, Insurances or Tourism will be an advantage Salary and Benefits Salary: R19 000 + Benefits Medical Aid: Discovery Health, Plan: Classic Smart, R2007, from start of contract (+/-7 days) Pension Annuity: 10% (on top of base salary) after the 6 months employment 21 days of leave Parking 13th check = bonus paid out in birthday month Working hours: Monday - Friday 9am - 5pm Responsibilities Claims Answering incoming phone and email enquiries Communication & claims processing arrangements for medical insurance Efficient "start to end" claims handling including data entry and invoice Provide friendly and outstanding customer service Respond to enquiries in a timely and efficient manner Work efficiently in a multilingual and multicultural team If you are interested, please send your CV to or apply via our website! I look forward to hearing from you! ------- Black Pen Recruitment is a global recruitment agency that targets European, African and American Markets with headquarters based in Malta (Europe) and Cape Town (South Africa).