Sales Support Executive International Palm Oil Exporter

Open Position: Sales Support Executive (International Palm Oil Exporter)

An International Palm Oil Exporter is looking for Sales Support Executive to support sales, logistic and finance functions to be based in

Key requirements include:

Handling customer inquiry (new & existing)

Approach new customer

Provide daily price quotations and follow up

Handle customer inquiry related to product specification with timely response

Sourcing for the product & its matches from Suppliers (locally and overseas) and request for documents like products specs and any certificates required by the customer

Close follow up with suppliers on quotations & product matching

Execute and communicate the order confirmation by customer to contract team to issue SC & PI and review them before sending it to customer

Follow up with customer on partial payments arrangements closely & provide the payment copy to finance and follow up for update

Contract amendments and changes requests to contract desk

Sample requests & dispatch of the samples to the customers

Follow up on sample request status (suppliers & customers)

Follow up on contract order execution status on shipments planning with operation team weekly

Send copies of customer advance payments to finance and follow up on receipts

Request for freight rates updates from operation team

Track shipment status and its updates

Check documents readiness and when it was dispatched after shipments

Validate customer statement of account provided by finance

Validate and confirm on the agent commission allocation quarterly and re-validate before pay

Monitor the debtor Aging & validate the information based on status of shipments &

Follow up with finance on buyer payment receipts

Sales records updates & tracking (weekly)

Update daily costings file for selected customers

Costing updates for when amendment occur of the contract

Update customer inquiry status

Update samples status

Ad Hoc tasks (internal updates, etc)

If you are interested, please send your latest CV to for a confidential

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Please note only shortlisted candidates will be

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