Support Engineer
Posted on :
30-11-2022
Employer Active
1 Vacancy
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Job Description
Req ID : 1922228
Creative Technology Ireland are seeking to recruit a Support This role is designed to providetechnical support to all customers of CT Ireland as determined by the support service desk by logging and responding to tickets using the Enterpryze ticket You willwork with the Design, Install and Sales Teams on system designs, providing product advise or peer reviews and provide on call support to Broadcast
Depending on the role, tasks may also include:Designing and installing audio and visual circuits, hardware and software, and broadcast systems,establishing audio and visual links between different units or for outside broadcasts and servicing and testing
Quality Management System
- Comply with Company s Quality Management System requirements , perform your work according to your process documents, procedures and maintaining document information/completing department forms/records as
- Understand and apply our quality policy statements in all aspects of your
- Contribute towards achieving company objectives
- Ensure that the needs and requirements of company s internal staff and customers are understood and
- Help develop and improve the company s internal processes and management system by reporting corrective actions, updates, and improvement
#ctirl
Requirements
Education:
We are looking for an individual with aAudio-visual/Broadcast or IT 3rd level AnElectrical Engineering 3rd level qualification or AVIXA qualifications (CTS, CTS-I, CTS-D) would be of interest ;
Experience:
The successful candidate should have experience providing Audio-visual or broadcast services with support experience and familiar with operatingAV Hardware
Basic Programming knowledge is desirable as well as Troubleshooting experience,Installation knowledge and electronical knowledge would be
Licenses/Certificates/Skills:
- Safe Pass
- Working from heights
- Manual Handling
- IT Networking and infrastructure
The successful candidate will also receive Manufacturer certificates in the
Creative Technology Ireland can provide training where ;
Benefits
In addition to an attractive salary this position offers a number of benefits including, paid holiday, seasonal flu vaccine, employee assistance programme, employee assistance fund, cycle to work, season ticket loans and more!
If you feel this is the role for you, please apply by sending your CV to .
Education: We are looking for an individual with a Audio-visual/Broadcast or IT 3rd level An Electrical Engineering 3rd level qualification or AVIXA qualifications (CTS, CTS-I, CTS-D) would be of interest Experience: The successful candidate should have experience providing Audio-visual or broadcast services with support experience and familiar with operating AV Hardware Basic Programming knowledge is desirable as well as Troubleshooting experience, Installation knowledge and electronical knowledge would be Licenses/Certificates/Skills: Safe Pass Working from heights Manual Handling IT Networking and infrastructure The successful candidate will also receive Manufacturer certificates in the Creative Technology Ireland can provide training where
Employment Type
Full Time
Key Skills
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