Patient Manager (f/m/x) (Digital health)

About us:

We want to make healthcare more accessible and provide patients globally with access to affordable treatments from world-class medical professionals!

In order to realize this ambitious goal, we have partnered with hand-picked, high-quality medical providers around the world. On our website, patients can find and compare medical providers for their desired treatment, get in touch with us, and book it right away.

Located in Berlin, Germany, we are a team of 50 international, entrepreneurial, mission-driven and super-friendly colleagues.

What you will be doing:

• You are the very first contact point for our patients, and you make sure that each of them gets first-class guidance for their desired treatment
• You do not like cold calling? Great! With us, you will only contact pre-qualified leads
• You'll accompany our patients from the first touchpoint to booking arrangements. Afterwards, our patient care team takes over to support you
• With your empathy and natural charisma, all patients feel trusted and are happy to book their treatments with us
• You'll work closely with colleagues from other teams to translate business needs and product requirements into new solutions for customers.

What your skills package should look like:

• Ideally, you have 1-2 years of experience in Sales or Customer Service
• Medical knowledge is a plus but not a must; you ll receive medical training and a lot of help from your experienced team-mates
• You have a passion for helping others and strive to make a difference
• Your excellent communication and relationship-building skills come along with organisational talent
• You do not lose your cool even in stressful situations
• You are fluent in English - any other languages are a plus
• You are known for your positive and teamwork-oriented mindset

We know that box-ticking is dull and that nobody fits all the boxes. Even if not all of this applies to you, we d love to hear from you!

What's in it for you:

• No politics, no bullshit - we live our values!
• You can truly make an impact, shape the company and drive international growth with your own ideas in an industry that affects all of us
• Become an important part of our passionate and highly motivated international team
• Enjoy entrepreneurial spirit with fast decision-making and outcome
• Work where you feel most comfortable, from our centrally located office in Berlin-Mitte or from remote
• A nice ESOP package

Do you want to be a part of our success story? We are looking forward to your online application.

Qunomedical is an equal-opportunity employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, citizenship, or disability status.