IT Support Analyst
IT Support Analyst
Posted on :
09-12-2022
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
09-12-2022
Job Description
Our client a well-known industry leader in Mississauga is looking for a IT Support Analyst. IT support analyst will support end-users in resolving technical problems. The responsibilities of an IT support analyst include responding to technical queries and issues, resolving problems in a timely manner, and providing technical recommendations.
Responsibilities:
Responsibilities:
- Perform analysis of root cause.
- Develop checklist for reoccurring problems.
- Develop recommendations for procedures to prevent problems.
- Evaluating and resolving complex problems that arise.
- Troubleshooting hardware and software issues.
- Performing user administrative tasks.
- 2 - 3 years of experience in an end-user desktop support role.
- MCP required or working towards.
- A + certification
- Proficiency in Microsoft 2006-2013.
- Proficiency in Windows 7, Windows 8, Windows 10, XP, and Vista.
- Strong knowledge of Patch management.
- Solid knowledge of advanced printer/peripheral device troubleshooting.
- Ability to work independently.
- Exceptional customer service skills.
Employment Type
Full Time
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