Corporate Account Manager - Employee Benefits / Automotive

Our client are a carbon neutral company who provide both company car and salary sacrifice car schemes to UK organisations in both the public and private sector.

Role Essentials:

• Experience in Account Management/Development
• Experience at engaging, holding & building relationships at multiple levels
• Professional and credible as the role will require senior stakeholder management both internally and externally.
• Strong presentation skills both face to face and remotely Video conferencing etc.
• Diplomacy & Empathy

Key Responsibilities:

• Account Management of Public & Private Sector organisations In the main these will be in segment 3 of our customer scoring matrix. Eligible employer base of 500-1500 ee s in the main.
• Identify and manage opportunities within existing customers to drive marketing visibility, process improvements and order take.
• To ensure customers Aged Debt is continually monitored alongside the Finance Team
• Engaging with customers within HR, Finance and Marketing depts.
• Work proactively in partnership with the Marketing team to ensure each of our customer have a robust communications plan.
• Work collaboratively & pro-actively with their UK Strategy & Commercial Partnership Manager to ensure strong growth with company EBP s (Employee Benefits Providers)
• Work closely with the Business Development and Account Implementation teams to help obtain new business to ensure the smooth transition from prospect to customer.
• Working with all levels and areas of the business but predominately with Marketing, Customer Service, Implementation and the Sales Team
• To achieve and exceed (where possible) the set budgeted targets
• Issue management and resolution
• Propose advisory changes of scheme structure to the customer where necessary and then see those changes through to completion
• Management of Scheme Awareness Plans for all allocated customers

Personal Specification:

• Established history or rapport building and relationship
• Personal presence and credibility; demonstrating enthusiasm and self-motivation
• Experience in developing and managing relationships
• A good level of IT literacy; with a robust knowledge of Excel, Word, PowerPoint and online systems
• Excellent communication skills; commercially and financially astute
• Ability to work to tight deadlines and demanding targets
• A basic knowledge of the UK benefits industry
• Proficient knowledge of current UK Tax and NI rules and legislation
• Full UK driving licence

Key Skills:

• Highly motivated and enthusiastic
• Honest
• Acts with integrity
• Holds a can do attitude
• Strong relationship skills
• Problem solving skills
• Calm and professional
• Intelligent manner
• Works well under pressure

Benefits

• 25 days holiday for full time and increases with length of service up to max of 28 days
• Holiday purchases of up to an extra 5 days
• Discretionary bonus schemes (doesn t apply to commission based roles)
• Death in service 4 x annual salary
• Free eye tests every 12 months
• Gym discounts
• Refer a friend scheme up to 1000
• Vectis card amazing offers and discounts on shopping, eating out and much more.
• Free bus service from Watford train station to Croxley Park
• Daily fresh food baskets
• Happy days Quiz nights, Pizza in the park, Pancakes on pancake day
• Christmas party
• Annual Away Day in the summer
• Private Medical Insurance through Vitality Health Care (after probationary)
• Access to the Cyclescheme a Cycle to Work scheme (after probationary)
• Access to Perkbox (after probationary)
• Salary Sacrifice Car Scheme (after probationary) (doesn t apply to roles that include company cars)

• FULLY REMOTE - CAN BE BASED ANYWHERE IN UK- field visits to customers and occasional office visits for events and training.