Information Technology Team Manager

We are seeking a Team Manager who is skilled at helping teams balance the everyday demands for prioritization & productivity along with creating an enjoyable and supportive atmosphere.

Requirements

WHAT YOU WILL DO:

• Lead and inspire a team of IT professionals to deliver high-quality business solutions every day.
  
• Provide effective overall team management and guidance.
  
• Create an engaging and open environment where employees feel supported, equipped and trusted to do their best work.
  
• Be dialed-in to the pulse of both your team and the organization.
  
• Identify areas for improvement within the team. These could be areas like inefficient processes, alternative technologies or missing skills.
  
• Develop individualized employee performance plans that incorporate feedback, career aspirations, and training plans.
  
• Manage team allocation to internal work requests as well as project work.
  
• Provide day-to-day operational management in the development, quality assurance, implementation and maintenance of business applications, which meet business requirements.
  
• Introduce and enforce quality control standards.
  
• Ensure the team is delivering highly valued and trusted services to business customers.
  
• Ensure the teams applications are running well and able to be reported on and measured.
  
• Maintain service-level agreements to agreed upon levels.
  
• Communicate effectively with all levels within the organization on a regular basis.
  
• Provide leadership to small/medium internal IT projects aligned with Corporate Project management methodology.
  
• Train, mentor and coach team members, under the direction of the manager, to build a workforce of the highest quality.
  
• Ensure Systems Development Life Cycle best practices are being followed.
  
• Provide expertise to internal clients, external clients and team members.
  
• Understand the application environments and interdependencies with other systems.
  

WHAT YOU WILL HAVE:

• A bachelor s degree or diploma in Computer Science or related technical discipline is required.
  
• A minimum of three years of leadership in an IT related organization or team providing both technical and analytical services to internal clients.
  
• Experience understanding customer/business requirements.
  
• A solid understand and familiarity with all aspects of the System Development Life Cycle.
  
• Working knowledge of ITIL and Project Management experience is a plus.
  
• Ability to work well with people and to inspire them to do their best work every day.
  
• Effective prioritization and organization of both people and work.
  
• Excellent communication skills with both technical and non-technical people.
  
• Effective and efficient delegation skills.
  
• Ability to handle and manage change, both personally, with your team and with your customers.
  
• Ability to help resolve difficult problems.
  
• Strong people skills coupled with excellent written and verbal communication.
  
• Committed to providing customers both internally and externally with exceptional care, attention to detail and the highest of quality.
  

Benefits

Our client offers a competitive salary and benefits package and the opportunity to work in an innovative, high-energy team-focused environment. If you have the qualifications we are looking for, please apply.