1st Line Technician

We are currently seeking an 1st Line Technician for a leading technology service department. You will be responsible for delivering all aspects of the service desk offering phone, remote, and on-site support to schools and business.

Requirements

As a IT Technician, you will be tasked with the following:

• Installing, configuring and maintaining software and hardware components of computer and network systems
  
• Ensuring the security of client and server computers by installing and upgrading antivirus and firewall software
  
• Provide a high degree of customer service for all support issues, on-site or remotely
  
• Visiting customer s sites on a regular basis, acting as the first point of contact for technical support issue
  

The key things we re looking for from our IT Technician:

• In-depth knowledge of Windows, Mac, Linux and UNIX operating systems
  
• Strong knowledge of key Windows Server Management tools - AD / GPO / DHCP / DNS
  
• At least one year experience in a technical support role
  
• Practical experience with internet and network security protocols
  

If this role as a IT Technician is of interest to you, please apply now and/or contact Farah at farah @ tttechrec . com. We can schedule a call from there!