Senior Training Specialist

Responsibilities and Duties:

• Works closely with the Training Manager to develop, implement and deliver training programs and acts as team lead providing guidance to training specialists.
  
• Serves as training team lead for TIS projects related to testing and piloting new and updated applications.
  
• Reviews courseware, test plans, e-learning modules, and other work product developed by training specialists and other members of the training team.
  
• Generates and distributes various learning management system (LMS) reports, including annual LMS report and accompanying documentation for development of the Georgia Retraining Tax Credit submission.
  
• Reviews project plans for completeness.
  
• Implements training programs for all attorneys and staff and prepares written and electronic training materials to supplement classroom instruction.
  
• Conducts instructor-led training for new hires.
  
• Delivers applications training via classroom, e-learning and remote (virtual) platforms.
  
• Schedules and implements comprehensive, well-prepared and educationally sound training programs.
  
• Anticipates and foresees Firm technology training needs and works with manager to research and design effective programs.
  
• Develops, writes and maintains reference materials for training.
  
• Develops e-learning modules to demonstrate technology use.
  
• Develops and facilitates skills assessments to measure ability to perform.
  
• Maintains and updates the Firm s learning management system (LMS).
  
• Develops, updates, and provides orientation training on current Windows, Microsoft Office and other Firm-related software, in collaboration with the Human Resources Department.
  
• Develops technology test plans and performs technology testing, on an as needed basis, with the guidance and support of Firm leadership and department managers and directors.
  
• Provides technical support firm-wide as needed.
  
• Other duties and tasks as assigned by supervisors.