Lobby Ambassador

Responsibilities:

• Access control through an admittance process, all visitors are greeted courteously, ensure Security Clearance
• Assists visitors with a legitimate need to gain entry to the facility
• Screen visitors and client employees in an efficient manner in order to expedite their admittance to the site or facility. Ensure the input of visitor details using the electronic booking system.
• Check for unsafe conditions, hazards, unlocked doors, security violations, blocked ingress and egress mechanical problems, and unauthorized persons
• Inspects buildings and ground using appropriate equipment
• Operate and monitor close circuit television systems
• Answer questions or give directions to happenings or locations within the resort, explain resort facilities, and assist with information about the local area.
• Provide prompt, efficient and polite response to both visitors and internal customers either face to face, via the telephone and e-mail communication