Employer Active
• Implement service management systems.
• Create solution architecture to fulfill the special needs of different users of Service manager tool including
• Technology, CS, Commercial and HR users.
• Evaluation of systems/solutions efficiency.
• Evaluation of systems specifications.
• Support OSS administrators in troubleshooting of complex technical issues.
• Create, design and implement new solutions and innovations to automate different process including Change management , Request management, Configuration management, Incident management and SLM management(to reflect the performance of Technology teams in solving technical problems affecting subscribers).
Full Time