Logistics Supervisor

Responsibilities:
• Plan shipments based on orders and customer requests
• Track orders to ensure timely deliveries
• Prepare shipping documents (like invoices, Packing list, bills of lading)
• Coordinate the supply chain procedures to maximize quality of delivery
• Communicate with customers, shipping lines, trucker, ports, etc. to achieve profitable deals and mutual satisfaction
• Schedule loading plan taking into consideration WHs shifts capacity and vessel schedules
• Maintain updated reports of shipments and send to customers
• Provide information to customers about the status of their shipments, sudden regelation,
• Follow up the customer complains (if any) to close internal with clear action plan and responsibility
• Identify logistics areas for process improvement and cost optimization to ensure expectations are met.
• Responsible for maintaining, tracking, and analyzing all inbound and outbound shipments, including working with 3PL provider.
• Responsible for logistics budget center; maintain cost analysis report.