General Clerk III

Job Title: General Clerk III 35254

Description:

• Under minimal supervision, performs clerical office duties such as document processing, report preparation, and data retrieval and filing; responds to technical or escalated issues and assists less experienced staff; analyzes or interprets information of intermediate difficulty and draws upon knowledge of procedures and individual judgment in the performance of tasks; and researches or resolves technical and complex problems within a field of expertise following prescribed procedures.

Responsibilities:

• Verifies the accuracy and completeness of data submissions and forms; enters data into appropriate system or processes forms according to standard procedures.
• Receives, researches and interprets documentation for the purpose of completing transactions (i.e., loan settlements, purchase agreements, regulatory filings, legal documents, etc.) following defined procedures.
• Contacts customers outside of the work area and receives incoming inquiries; resolves technical and complex problems within field of expertise.
• Performs analysis of complex nature on information received, and researches or resolves issues following prescribed procedures.

Shift:

• 3rd shift position -10 pm to 6:30am

Skills:

• Position involves data entry and preparation of export documentation in a fast-paced environment.
• Attention to detail and accuracy is required as well as the ability to work in team environment.
• Position requires a self -starter with experience in troubleshooting potential issues, problem solving, and the desire to provide superior customer service.
• Great attendance and a positive attitude a plus.