Sales & Retention Specialist - Netherlands & Belgium

Over 2 billion people use our client's software! Do you want to work for a very hip company in a great international atmosphere? We are looking for a Sales & Retention Specialist (m/f/d) for the Dutch market, who would like to work in an international team and in a rapidly growing environment in which no year is like the other!

Tasks

- Contacting existing customers to ensure a high service level and customer retention

- Establishing business relationships with our client's customers via telephone and e-mail

- Developing cross and up-selling opportunities with the existing customer base

- Following up and negotiating with customers to prevent churn and generating pricing quotes for renewals

- Collecting and analyzing feedback from the customers to improve internal processes and customer loyalty

Requirements

- Bachelor's degree in economics, linguistics, or relevant field. Alternatively, an equivalent commercial experience

- Fluency in Dutch and English, other languages are a plus

- Experience in sales, customer retention, or customer service, with up-selling and cross-selling

- Experience in the IT environment with SaaS knowledge is a plus

- Strong communication skills, positive attitude and enjoy working in an international team

Benefits

- A nice job in a prosperous and dynamic company in Germany with high social security

- An international environment and atmosphere with colleagues from over 60 different countries

- Working in a pleasant and highly motivated team that interacts with respect and trust

- First-class on-the-job training

- Lots of room for creativity and the chance to influence the development of a company

- 30 days of holiday

- Indefinite working contract

- Free fruit, non-alcoholic drinks, and a varied sports program

- Internal language courses