Clinic Manager- Cosmetic Surgery
Posted on :
16-11-2022
Employer Active
1 Vacancy
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Job Description
Req ID : 1759317
Prestigious, rapidly growing private plastic surgery are seeking an people oriented Clinic Manager to manage a team of FOH and clinical team of 10, ensuring a five-star service experience at all times, and a motivated well performing team,
In return you can expect to work for one of the top cosmetic surgery providers, you will also receive a generous salary package in line with your skills and experience.
You can expect a fast paced and fun working environment, with a great company culture; in addition to working with a friendly team and a motivating management team, you will have your birthday off, various work events including end of month Prosecco drinks and team lunches! There are plenty of growth opportunities with the business.
Please note the role requires previous management experience from a cosmetic surgery, aesthetic clinic or outpatient hospital setting. CQC experience is highly desirable.
Key Responsibilities:
- Managing a team of 10, ensuring high performance and motivation of the team
- Ensuring correct administration at all times
- Delivering optimal patient experience for high volume of patients (100+ per day)
- Delivery of optimal consultant experience for the Clinic s consultants (approximately 10 daily)
- Manage front-of-house / reception/ healthcare assistant clinical staff
- Oversee bookings/room allocation / outpatient diaries/ space utilisation
- Buildings and facilities management
- Complaints management
- IT and Phone systems delivery
- Out of Hours liaison leader
- Ensuring CQC procedures are followed
Requirements
- Personable and strong relationship builder- both with Consultants/Cosmetic Surgeons/Dermatologists and Staff
- Strong leadership & people management
- High attention to detail
- Work well under pressure
- Strong team player
- Complaints Handling experience
- Ideally CQC registered
Benefits
- Competitive basic salary, up to 50,000 per year
- Holiday: 31 days holiday (including public holidays, rising to 33 days after 2 years of service)
- paid day off on your birthday
- Wellbeing benefits: employee assistance programme, healthy in-clinic snacks and refreshments, Cycle to Work scheme
- Pension scheme
- Beauty benefits: team treatments and product discounts on successfully passing probation
- Social events; a social calendar and monthly team lunches from our favourite local foodie destinations in central London.
- Recognition and reward schemes; gifts and finance awards for length of service and commitment to our brand promises.
- Referral bonus scheme; rewarding our people for networking and growing our friendly team
Please note any offers of employment are subject to Enhanced DBS and employment reference checks in addition to verification of UK professional registration (if applicable) and the right to work in the UK.
By submitting an application, you are consenting to Aesthetics Talent securely holding and processing your data and contacting you in relation to the services we provide. You retain the right to have your information deleted in line with current GDPR legislation.
Please note that due to the high volume of applicants, only those invited for an interview will be contacted. Many thanks
Administrative experience 5 years + Ideally experience working in the cosmetic surgery, medical or aesthetics industry Organised - you have an eye of how things can work better Discreet, ensuring HR matters are kept confidential Good with multi tasking People person, you like interacting with people Passionate about PA work and admin Ideally you will have a passion for the industry!
Employment Type
Full Time
Company Industry
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