Service Desk Technician
Posted on :
14-11-2022
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Job Description
Job Title: Service Desk Technician
Location: Nashville, TN
Contract: 6+ months
Description:
- Should have excellent communication and English speaking skills
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
Listen attentively to customer needs and concerns; demonstrate empathy.
Knowledge of basic computer operations.
Courteous with strong customer service orientation.
Dependable with proficient attention to detail.
Good listening and responding skills.
Should be willing to take up challenges and go extra mile to perform work responsibilities
Should have great interpersonal skills and ability to perform under pressure
Should have experience in a Technical call center / ISP Help Desk / Technical Help
Desk.
Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service.
Support customers across Telecommunication, Financial Services, Healthcare, and Technology vertical.
Employment Type
Full Time
Key Skills
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