Senior UX Researcher/Designer

Responsibilities:

• Excellent employment opportunity for a Senior UX Researcher/Designer in the Ridgefield, CT area. (Hybrid Role)
• The overall objectives for the product are informational purposes only to assist Customer in setting up and executing a large-scale Agile program across the Healthcare landscape to help achieve customer goals such as:
  • Improve Patient Care Outcomes
  • Decrease Physician Burnout o Enhance Continuity of Care Cost Improvements in Care Alignment, Cost of Care and System Maintenance & Support
  • Achieve Value Realization in Re-admissions, Clinical Team Productivity & Leakage.

• Phase: Currently in discovery phase to prepare requirements for MVP development that support the launch of one dedicated pharmaceutical product.
• For the development of the MVP the necessary capabilities have been identified and prioritized in a former ideation phase.
• Methodology: The product is developed using agile methodology
• The goal is to enhance our understanding of our customers (patients, physicians, pharmacists), establish user research practices and optimize our feedback loop.
• Therefore, we need UX expertise.
• This includes, among other things, the User Research activities and UX design activities.
• For this product UX is very crucial because it will be a differentiation factor to get competitive advantage.
• Active brainstorming, presentation of results and exchange with developers, UX designers, stakeholders, product owners and Scrum Masters on a daily basis
• Create, revise, and execute a user research plan according to the research objectives
• Employ both qualitative and quantitative research methodologies accordingly to the research plan, for example conduct interviews in person (based on COVID-situation) and remote
• Analyze research data and present research insights in a meaningful way to drive product direction
• Translate research insights into appropriate design artifacts
• Iterate designs based on internal reviews and customer feedback
• Monitor the success of implemented features and gather feedback regularly
• Support the product team in the transition to user-centered product development

Experience:

• Bachelor's Degree in Computer Sciences, Business, Science, Engineering or related field required or equivalent years relevant work experience.
• Required Skills: USER INTERFACE DESIGN, PROTOTYPE DESIGN, USER RESEARCH, WIREFRAMING