Solution Architect

Expertise/Role

OSS, Telecom, Inventory/ Assurance/Orchestration

Requirement to solution

Understanding of other vendor ecosystem

Deep understanding of the product

Salary: Open

Your primary activities will include:

• Provide weekly reports and metrics to the Project Management Office (PMO) and Regional Delivery Director including the overall status and health of the projects within the region
• Transition project delivery from the Sales team and assume responsibility for the project and aid the Program Manager/Project Manager deliver the solution on time and on budget
• Provide thought leadership and guidance on resolving complex implementation and solution issues
• Provide thought leadership and guidance on issues, action items, assumptions, questions, requirements, and items requiring follow up
• Review and approve Customer's Methods design and development solution documents, internal and external test strategies, plans and scripts
• Educate teams on solutions, best practices, new solutions, competitors, and industry trends
• Educate teams on the implementation best practices for Customer's products and solution offerings
• Demonstrate advanced subject matter knowledge for Product(s) and continuously develop depth and breadth skills across entire Customer's footprint
• Play a key leadership role in developing consulting and application skills
• Provide thought leadership and expertise on best practices and use/implementation of Customer's Solutions
• Contribute as an individual, a team member and a team leader
• Advocate improvements in practice efficiency, services, and processes
• Conduct customer workshops and design sessions and create resulting technical architecture and design specifications that will drive the entire solution to success, while maintaining a view of scope, timeline, and budget
• Manage multiple customer engagements, able to dive into the lower levels and recognize and address issues before they become critical
• Navigate complex client relationships and implementation challenges successfully
• Identify and mitigate implementation risks through best technical practices for Customer's products.
• Provide critical application configuration knowledge or extensive business process expertise across a range of Customer's solutions
• Demonstrate advanced subject matter knowledge for Product(s) within the defined Practice responsibility
• Provide thought leadership and best or common practices on business process or solution design
• Support configuration design sessions by providing expertise and experience
• Articulate options, risks and benefits during business process and design reviews
• Use advanced level troubleshooting skills for resolving issues
• Support advanced solution design and configuration activities.
• Maintain a detailed understanding of the Customer's product offerings and industry solutions
• Manage internal project tasks and activities