OCM ( change management ) Consultant

Tasks

OCM Consultant ( change management)

Type: Contract/Permanent (Outside IR35)

Location: London, United Kingdom (Onsite)

Duration: 12 Months (extendable)

Responsibilities :

The Organization Change Management lead will play a key role in ensuring Successfactors HRIS transformation program objectives are realized on time and on budget by increasing employee adoption and usage.

This person will focus on the people side of change, including changes to business processes, systems and technology, job roles and organization structures.

The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance.

The change manager will work to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact all employees.

Required Skills:

This position will need to work through many others in the organization to succeed.

The change manager will act as a coach for senior leaders and executives in helping them fulfill the role of change sponsor.

The change manager may also provide direct support and coaching to all levels of managers and supervisors as they help their direct reports through transitions.

The change manager will also support project teams in integrating change management activities into their project plans.

Will need to assist Client in determining appropriate business decisions about the go-live strategy

Working directly with keep business function leaders determine approach for go live about customers, sales orders, service orders, inventory, suppliers, partners, locations, business processes etc.

Requirements

The change manager will:

Apply a structured methodology and lead change management activities

Apply a change management process and tools to create both a go-live business approach and a strategy to support adoption of the changes required by a project or initiative.

Support communication efforts

Support the design, development, delivery and management of communications.

Assess the change impact

Conduct impact analyses, assess change readiness and identify key stakeholders.

Support training efforts

Provide input, document requirements and support the design and delivery of training programs.

Additional responsibilities may include:

Complete change management assessments

Identify, analyze and prepare risk mitigation tactics

Identify and manage anticipated resistance

Consult and coach project teams

Create actionable deliverable for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan

Support and engage senior leaders

Coach managers and supervisors

Support organizational design and definition of roles and responsibilities

Coordinate efforts with other specialists

Integrate change management activities into project plan

Evaluate and ensure user readiness

Manage stakeholders

Track and report issues

Define and measure success metrics and monitor change progress

Support change management at the organizational level

Experience with large scale change management with regards to Enterprise Resource Planning projects

A solid understanding of how people go through a change and the change process

Experience and knowledge of change management principles, methodologies and tools

Exceptional communication skills, both written and verbal

Excellent active listening skills

Ability to clearly articulate messages to a variety of audiences

Ability to establish and maintain strong relationships at both senior and middle management levels.

Ability to influence others and move toward a common vision or goal

Flexible and adaptable; able to work in ambiguous situations

Resilient and tenacious with a propensity to persevere

Forward looking with a holistic approach

Organized with a natural inclination for planning strategy and tactics

Problem solving and root cause identification skills

Able to work effectively at all levels in an organization

Must be a team player and able to work collaboratively with and through others

Acute business acumen and understanding of organizational issues and challenges

Familiarity with project management approaches, tools and phases of the project lifecycle

Ability to interface with team members and other project managers and program manager in distributed environment

• Change management certification or designation desired e.g. PROSCI, CCMP