Jr. Transportation/Logistics Coordinator
Posted on :
28-10-2022
Employer Active
1 Vacancy
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Job Description
Req ID : 1743527
Job Summary:
The Entry-Level Transportation/Logistics Coordinator assists the Transportation Coordinator and the Order Logistics Specialist in their daily job functions, which are: the importing, transporting and rigging of company's products including machines, robots and automation, and the processing of such product orders in our various systems.
Essential Duties and Responsibilities:
- Maintains delivery schedules and tracks deliveries to ensure customer expectations are met.
- Updates and provides tracking information to customers, both internal and external.
- Follow up contact with customers to obtain feedback on the quality of service and
- communication
- Monitors and reports issues such as damages, accidents and safety.
- Handles customer complaints and assists the Customer Service Division in reconciling damages to equipment and related delivery issues.
QUALIFICATION REQUIREMENTS
Educational/Training Requirement:
Experience:
- 2+ years in a Customer Service or Administrative/Coordination style role
- Willing to train someone with a high motivation to learn!
- Strong communication skills both with internal team and external customers
Knowledge, Skills, and Abilities:
- Microsoft Office Suite: Excel, Outlook, Word, Teams, etc.
- Customer Service mindset
- SAP Experience preferred, but not required
OTHER REQUIREMENTS
Travel Requirements:
- Minimal travel required
Employment Type
Full Time
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