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An Image Review Clerk is required to properly identify the license plate number, state code, plate type, vehicle type and any plate number prefix and suffixes (as applicable, varies based on customer business rules). The Image Review Clerk will use client provided Training Guides and other material to identify various state plates from all 50 states. A fully trained Image Review Clerk typically is able to identify an average of 500 600 image sets per hour, while maintaining established standards of the accuracy of human review. In the event an image set needs to be rejected because it is unreadable, it is necessary to follow the business rules reject disposition reasons for that image review project as business rules can differ from project to project. The Image Review Clerk is typically assigned by project, and is expected to provide feedback to Supervisor if any image quality or system performance issues are encountered during the course of their work.
Essential Duties and Responsibilities:
Correctly identify all project state plates that may include prefix or suffix or plate types
Correctly identify all other state license plates
Reject unidentifiable license plates using the correct disposition reasons
After training and learning period identify an average of 500 600 images per hour
Monitor image quality and application performance for potential problems
Other duties as requested by the Image Review Supervisor and/or Operations Manager
Minimum Qualifications:
Proven attention to detail
8,500 data entry keystrokes per hour
Typing speed of 35+ words per minute
MS Office (Outlook, Word, Excel) basic level
Adherence to work schedule
Ability to sit for long periods of time
Education:
High School Diploma, or equivalent
Additional Requirements:
30 day no absence policy upon hire
Must pass drug screen
Clear criminal background check
Full Time