Installation and Repair Technician - Telecommunications
Univercell
Vaughan Mills
1 Bass Pro Mills Drive, Vaughan, ON, Canada, Ontario
Job Description:
We are looking for highly talented individuals to help build our sales and profits for existing and potential customers. This involves time in-store evaluating customer needs, providing solutions, as well as the hands-on repair of chip-level repair of cell phones, gaming consoles, tablets, laptops, and desktops.
General Responsibilities:
Use problem-solving and people skills to ensure swift resolutions to technical problems.
Provide accurate timelines for repairs and upgrades.
Test, troubleshoot, diagnose, replace and/or repair computer and mobile hardware failures.
Provide in-store retail customer service as needed.
Determine customer needs and propose appropriate service and product needs in showroom.
Help customers make selections by building customer confidence, offering suggestions and opinions.
Meet and/or exceed service goals.
Develop and maintain a thorough knowledge of our services and pricing structure.
Requirements:
Two years experience with providing onsite Printed Circuit Boards (PCB) level repair for phones, tablets, Apple/PC laptops, and desktop computers.
Two years experience with providing motherboard level repair for mobile devices (iPhones, iPads, Androids).
Experience with setting up Macbooks, laptops, and mobile devices.
Experience with HDMI repairing for gaming consoles.
Ability to adapt to a changing environment and handle multiple priorities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career with us. Apply today or refer a qualified friend.
Pay:
CA$32.00 per hour
Job type:
Full-time
Permanent
Schedule:
Day shift
Monday to Friday
Weekend availability
Language:
English
Education:
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience.
Experience:
2 years to less than 3 years
Number of openings for this position:
2
How to apply:
By email