CAPA Specialist

Job TitleCAPA Specialist
Job Description
Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But its not just what we do, its who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers needs. Its what inspires us to create meaningful solutions the kind that make a real difference when it matters most.


The world and our customers needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. Thats why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.



In this role, you have the opportunity to make life better
Looking at the challenges the world is facing today Philips purpose has never been more relevant. So whatever your role, if you share our passion for helping others, youll be working towards creating a better and fairer future for all.



You are responsible for

Be a key ambassador in driving a culture of Quality and excellence at Philips
Support the intake of CAPA requests from feeder processes, working with initiators to refine problem description to present to CRB
Supporting CAPA activities: assessing complex investigations and corrective actions, reviewing test and other complex performance data, leading complex root cause analysis and quality problem solving
Facilitate product and process CAPA investigations from issue identification through implementation of solution and effectiveness monitoring
Ensure CAPA KPIs are met
Support CAPA Owner in all aspects of CAPA activity which includes gaining the commitment of cross functional resources, scheduling CAPA team meetings, and ensuring CAPA deliverables per project timelines
Support CAPA Owners in the presentation of CAPAs during audits and CAPA Review Board meetings
Mentor cross functional teams with the implementation of appropriate root cause analysis techniques
Mentor the analyze of quality monitoring data sources and apply statistical techniques to identify existing and potential causes of non-conformances



You are a part of

Connected Care cluster organization focusing on development of mechanical and electrical designs for a common platform serving multiple product lines. Healthcare Innovation Center (HIC) is playing a key role in Philips global strategy for Connected Care businesses.


To succeed in this role, youll need a customer-first attitude and the following

Engineering or other relevant academic degree as statistics, quality management, etc., advanced degrees an advantage
5+ years experience in quality roles in medical device or other regulated industry
Working knowledge of appropriate global regulations, requirements, and standards such as 21 CFR Parts 820, ISO 13485, or ISO 9001, and ISO 14971
Good understanding of statistical methods, quality tools and methodologies (i.e. 8D, DMAIC, SPC, FMEA, Control Plan, LEAN) an advantage
Experience as team facilitator / team coach
Work experience in complex organizations with Manufacturing, R&D and Engineering environments
Strong communication and interpersonal skills, ability to coach teams in matrix environment cross-functional teams
Ability to resolve complex issues in creative ways and influence stakeholders accordingly
Multi-tasking and decision-making capabilities
Self-starter, motivated, action-oriented
Experience working in global corporate environment
Fluent English
Influential skills
Basic project management skills
Critical thinking skills



In return, we offer you

A challenging and dynamic assignment in an organization that continuously strives to develop its talent. You will contribute to our mission to improve peoples lives around the globe through meaningful innovation. We welcome you to a challenging, innovative environment with great opportunities for you to explore. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities. Furthermore, Philips University is available to all employees for learning and development opportunities.



How we work at Philips
Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home for our hybrid roles.Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.


Our hybrid working model is defined in 3 ways:We believe in the importance of impactful collaboration: There's a certain energy when everyones in the same room that can heighten idea generation and creative friction needed for problem-solving.We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isnt office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.



Why should you join Philips?
Working at Philips is more than a job. Its a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

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