9122-1,Support Engineer

Responsibilities
Lead FOA planning and execution to meet tight deliverable timelines.
Manage ATP, Cluster KPI, FOA test case, feature testing, and other deliverables.
Develop, document, and determine drive routes for field teams to perform optimization and benchmarking.
Identify and resolve issues in network performance based on drive data, OM's, coverage predictions, etc.
Determine, analyze, recommend, and implement parameter changes to optimize 5G SA network to meet target benchmark KPI's for multiple bands and VoNR.
Update CIQ and other documentation as needed for implemented parameter and Planet changes.
Submit supporting documentation (RFDS, etc.) as needed for parameter and RF shaping changes.
Communicate with customer, HQ and deployment teams to be able to get deployment done while meeting set performance criteria
Responsible for handling deep technical discussion with team members and leading to right direction
Responsible for hands on analysis of network performance issues and benchmarking data (i.e. air interface, call processing, etc.) and creating solutions to meet network optimization expectations.
Adapt to changes in a dynamic business environment
Exercise judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions and results.
Present ideas, technical and non-technical, in a logical, compelling manner in a written format and verbally in both small and large group settings
Work with the Network Engineering and Operations Teams on the cell site's antenna and RF equipment configuration and database parameters
Other duties as assigned
Provide support to multi-functional team of R&D, Program Management, Core Networking, RF Engineering, Transport and Technical/Training Support to fulfill multi-technology wireless network deployment across customer markets.
Provide direction and schedule activities to RF contractors and drive teams.
Generate reports, status updates, forecasts, etc. for RF ATP, Test Case, and Cluster Acceptance.
Display a SME technical aptitude and provide presentations and communication to the customer.

Qualifications
Bachelor's Degree in Computer Science or Electrical Engineering
Solid understanding of 5G parameters and functionality, SA experience a plus.
Solid understanding of VoLTE & VoNR technologies and parameters.
Significant experience in 5G Optimization
Significant experience of FOA planning and execution of feature and performance test cases and analysis
Experience in leading engineers to meet deliverables
A solid understanding of RF fundamentals and data network protocols
Successful track record defining direction and providing specific instruction for engineering projects/programs leveraging personal knowledge and organizational skills to increase team efficiency, facilitate personal development and mentor colleagues.
Must have a strong work ethic, integrity and work extremely well in a team environment
Must have an aptitude for creativity and innovation
Samsung USM experience a plus
Proven ability to manage multiple priorities in a fast paced environment
Thorough understanding of different NR Architecture types and configurations, node and interface functions etc.
Understand 3GPP standards release 15&16 radio features, enhancements and condense high level RF specifications into features and interworking between multiple technologies, compliance with 5G SA/NSA networks with use cases involving EMBB, MMTC and URLLC is required
Good knowledge on wireless infrastructure architectures and air interface standards for NR/LTE and MAC layer and L1/L2/L3/X2 protocols, call flow and functions, QoS parameters
Understand correlation between performance issues, performance metrics, RF parameters and layer 3 messaging.
Experience/knowledge of peg count/formulas and CSL data.
Knowledge of VoNR KPI's & parameters, and MOS/POLQA metrics.
Advanced understanding on existing and emerging concepts such as Beamforming, 5G numerologies and use cases.
Knowledge of RSSI/Interference identification, analysis, troubleshooting, and resolution.
Experienced with different NR frequency bands for eg. Sub6 and mmWave
Experienced in 5G KPIs, functionality and counters and be able to propose Optimization ideas for improvement
Experience with systems engineering activities such as feature requirements, launch, parameter optimization and observe and comprehend possible impact on NR KPIs
Excellent verbal and written communication skills to communicate key technical concepts, ability to package complex ideas into logical, easy-to-follow progressions
E911 testing experience a plus.