Customer Success Representative (m/f/x) - Italy, Milan

Your Tasks

• You will not have to make cold calls, but you will get prequalified customer leads from our marketing team
• You are responsible for our presales process on the Italian market and strive for a positive customer experience by leading competent counselling conversations regarding our aligners
• You have clear objectives and an attractive commission model that reflects your performance
• You will take part in an intensive onboarding and constant training courses paired with constructive for you to evolve steadily

Your Skills

• You have job experience in the fields of customer service, customer consultant or you're a committed career changer (hotel business, catering, retail)
• You like the exchange with potential customers over the phone and have the will to reach ambitious goals
• You have an extraordinary sales talent and a "no" doesn't set you back, on the contrary you feel spurred
• You have a "growth" mindset you are a fast learner, you like to push things and to go the extra mile
• You are fluent in Italian as well as in English (ideally you speak German as well, but no must!)

What we offer

• Your workplace: You will find our office in the heart of Milan
• Your flexibility: We never leave you alone! You can expect digital workflows and flexible working hours
• Your development: Through specific training and autonomous work as well as challenging tasks you will never stop learning with us
• Your appreciation: Besides weekly Q&A sessions with our management we always celebrate our successes together
• Your smile with DR SMILE: You get a huge discount on your Aligner treatment and we also have special conditions for Family & Friends

Your Application