Network Technician

Shipping Activities:

* Meetings on shipping schedule dates

* Receive equipment in Land; prepare them for install; ship them back to vessels

* Complete pre-boarding training (15 mins to 1 hour per activity) by self and HCL team members

* Complete Covid Test and other mandatory requirements before getting into ship by self and HCL team members

* Perform technical work in ship to complete the scheduled activities

* Provide detailed completion report after each activity

* Ensure to update diagram and help documentation for the infrastructure supported

About work in Ships

* Candidate should be willing to work in Ships

* Candidate should be willing to fly to nearby countries such as Mexico & Panama; necessary visas will be sponsored by HCL

* Shipping activity schedule given by customer

* On average, there will be 2 shipping activities in a month

* Shipping activities usually consume 30% of resource time. For the remaining time, candidates to work in customer facilities at base location and perform network activities assigned by HCL site lead.

Mandatory:

• Relevant experience: 3+ years for Technician and 5+ years for Tech Lead
• Basic knowledge of Cisco Switch, Routers, etc
• Worked in Enterprise Environment with Service Level Agreement
• Strong analytical and problem solving skills
• Must be willing to learn quickly, adapt, and work in a fast paced environment

• Excellent communication and conversation skills (Verbal and Written)

• Good documentation skills