Customer Sales Agent....
Customer Sales Agent Voice/Non-Voice With or Without BPO EXPERIE
Posted on :
13-10-2022
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
13-10-2022
Job Description
Req ID : 1708246
Checks mail, fax and internet mail to provide customer assistance.
Manages computer/on-line guidelines for the purpose of responding to customer queries..
Communicates with customer on the phone or using written correspondence to take care of concerns.
Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
Follows escalation procedures as needed.
Completes, processes and maintains applicable paperwork and records.
Realizing the customers requirements as a result of effective listening and questioning skills
Dealing Transacting with all calls politely,, courteously, professionally & assertively
Manages computer/on-line guidelines for the purpose of responding to customer queries..
Communicates with customer on the phone or using written correspondence to take care of concerns.
Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
Follows escalation procedures as needed.
Completes, processes and maintains applicable paperwork and records.
Realizing the customers requirements as a result of effective listening and questioning skills
Dealing Transacting with all calls politely,, courteously, professionally & assertively
Employment Type
Full Time
Company Industry
Key Skills
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