IT System Administrator (f/m/x)

AVOW is the leading app growth marketing company for advertising in alternative android app stores and on-device performance ads.

We are looking for a solutions-oriented team player to join our IT Support team in Berlin, to maintain, upgrade and manage our software, hardware and networks.

Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of international teams and users.

Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently, and to provide the optimal set-up for our team members to run operations smoothly.

Tasks

• Administration of the office infrastructure (WLAN, VPN, printers, etc.)
• Management of laptops, mobile phones, accessories and office hardware: from contracts with providers/resellers to setup and maintenance
• Manage relationships with vendors such as ISP suppliers, hardware vendors, etc.
• Tracking and optimizing the usage of software licenses and subscriptions
• Grant user access management (SSO, permissions) for the tools used internally (MS Teams, Google, Lastpass, etc.)
• Tech onboarding and offboarding of Employees
• Provide day-to-day IT support for employees globally
• Update and maintain documentation for Data Protection (GDPR, HIPAA etc.)
• Support for compliance and audit processes. (GDPR)

Requirements

Your profile:

• You are well versed in System OS: MacOS & Windows 10/11 pro, proficiency in Linux is a plus
• You are experienced with administering a Mobile Device Management (MDM) solution
• You have previous experience with organizational management of Google Workspace Enterprise and Office365 Suite
• You have strong customer service and intercommunication skills
• You have previous experience of working with remote teams is a plus
• You are a natural problem solver and find satisfaction in resolving problems
• You are a team player but also able to work independently when required
• Due to the nature of this position, 3-5 times/week work-from-the-office is required
• Work proficiency in English. German is a plus, but not a must

Job requirements

Location: This role is to be located at our Headquarters in Berlin, Germany.

Working Hours: We offer this position as part-time (Tuesday-Thursday, 24 hours/week) or full time (40 hours/week)

Benefits

• Join one of the most experienced, innovative, and international companies in mobile growth marketing
• Become part of a team that works fully synced, and takes pride in the culture and values that we live and breathe every day
• Work in a beautiful office space, stocked with top-notch equipment and located in the trendiest corner of Kreuzberg (Berlin)
• Getting around - we contribute to your public transportation ticket or e-Bike lease
• We care about your health - we are fully stocked with tons of healthy (also not so healthy) drinks and snacks in the office every day
• Be active - we offer sponsorship at 2 of the largest sports clubs aggregators in Europe, which include premium fitness studios and leisure activities
• Free weekly German Course (all levels)
• Last but not least: we have lots of fun team events, an infamous monthly "Happy Hou" and a swanky coffee machine!

Sounds interesting?

We are looking forward to connecting with you!