Dutch Inbound Call Center Agents - Telecom

Are you a people person and like helping others with their questions? Then we are looking for you. For our customer we are looking for inbound call center agents who can answer customer question in an enthusiastic, friendly and respectful way. This position is available in Valencia. You will need to relocate to Valencia where you can experience the city to the fullest. Are you up for this next step in your career? Then this job could be yours!

Your role

For a customer, based in the center of Valencia, we are looking for Inbound Call Center Agents who speak either Flemish or Dutch with English. Previous customer contact experience is not required, but is appreciated. Candidates must live in Valencia or be willing to relocate in the short term.

The candidate will be handling the administrative and technical questions from Belgian telecom company customers.

Profile

• Call centre experience is an added value, but not required;
• Basic computer skills are necessary;
• Able to follow procedures around sensitive data;
• Flexibility and punctuality regarding working hours (shifts including evening and weekend services).
• You are looking for a challenging long term position.

Our ideal candidate is

• Communicative and empathetic;
• Disciplined and accurate;
• Respectful and positive towards customers;
• Solution-oriented thinking;
• Patient;
• Reliable.

Our offer

• Paid training
• Unique, atmospheric, people-oriented call centre, with a good dose of fun
• Market-based basic salary with the possibility of a bonus
• Employee benefits such as meal card, transport card and private insurance
• 4 company outings per year
• Free fruit and drinking water
• Growth opportunities

Location

Valencia (Spain)