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The candidate will be calling existing customers in order to upgrade / up sell them to a better package.
Call centre experience is an added value, but not required;
Basic computer skills are necessary;
Able to follow procedures around sensitive data;
You can submit proof that you are free of criminal offences;
Flexibility and punctuality regarding working hours (shifts including evening and weekend services).
Native Dutch + English
Communicative and empathetic;
Disciplined and accurate;
Respectful and positive towards customers;
Solution-oriented thinking;
Patient;
Reliable.
Paid training
Free Spanish lessons (once a week)
Unique, atmospheric, people-oriented call centre, with a good dose of fun
Market-based basic salary with the possibility of a bonus
Employee benefits such as meal card, transport card and private insurance
4 company outings per year
Free fruit and coffee
Growth opportunities
Valencia (Spain)
Full Time