Telesales Agent with French OR Portuguese

Answering Inbound calls with a repair request for appliances. You should have a strong commercial profile, capable of making sales and hitting targets.

Tasks

You will part of an Elite team that shows best practice and tests new products and material.

• You will be answering inbound calls in Portuguese and offering insurances to the consumers.
• Consumers that have purchased a new appliance will give you a call to register their appliances.
• Your role will be to capture all the details and confirm the registration once that is done, we will expect you to explain the legal warranty and offer and consumer and additional insurance.
• You should have a strong commercial profile, have good knowledge of sales techniques and know how to deal with objections.
• You should also have strong customer service skills, be used to working to targets and change in products. In addition, You should be a strong communicator, who is able to provide insightful feedback on processes and best practices

Requirements

Languages: Fluent in Portuguese / French and English (Spanish would be a plus)

• Able to effectively communicate to customers.
• At least 1 year sales experience
• Dynamic, rigorous, diplomatic and highly communicative.
• Easy adaptable to different partners.
• Teamwork,
• Proactive
• Excellent customer service skills.

Benefits

Skills: Previous call center and sales experience.

Location: Remote in Spain, however if a candidate lives in Madrid, Spain, they will work on a Hybrid model

Other benefits: Ticket restaurant (+/- 200 per month - Only if you work full-time), life insurance and medical insurance (after 1 year), 25 holidays + bank/public holidays.

Contract: Fixed contract

Working hours:

• Full-time - From 9:00 to 18:00

• Part-time - from monday to friday from 12:00 to 18:00 (6hours a day) / 13:00 to 19:00 or 14:00 to 20:00

• Part-time Job, from Monday to Friday 30H

• Good stable salary with high sales commissions, Tickets Restaurant, Company Life Insurance

• Young, dynamic and international work atmosphere with comfortable work conditions