Training & Development Specialist

Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.

Position:
The Training & Development Specialist is responsible for the knowledge and skill development of all employees of the Clinical Review Department at the Manila Operations Center. The successful candidate will be working closely with the Professional Development Manager in designing and conducting training programs that will boost employees workplace performance. The successful candidate will be part of the Clinical Review Professional Development team and will collaborate with the entire Clinical Review Operations and Human Resources team in the assessment of training and coaching needs as well as the planning, execution, and evaluation of all training-related activities.

Core Responsibilities:
Assists in assessing the training/coaching needs on a project by project basis and assist in developing training curriculums; implementing training-related processes
Develops professional expertise and applies company policies and procedures to resolve a variety of issues; develops training materials and facilitates training sessions
Analyzes learning and performance trends and develops an action plan to address learning gaps and improve delivery of training
Remains current on medical coding and billing guidelines and auditing protocols and performs data entry of charts (coding and/or abstraction) as required by the business
Participates in testing and training as required by the Company as well as New Hire Orientation for new employees

Requirements:
Bachelors Degree in Nursing or related field, required
Active Philippine nursing license, required
Coding certification of any of the following, required: CPC, CCS, CCS-P, CPC-H, CRC, CRN-C, CPMA, CIC, COC
Excellent knowledge of medical records;
Strong written and oral communication skills;
Knowledge of multi-specialty physician practices and academic settings;
Knowledge of different training strategies/methodologies for adult learning

Preferred Qualifications:
At least two years experience as a medical coder (ICD, CPT, E/M, etc.) and HEDIS abstractor with excellent performance is preferred
Extensive knowledge of medical billing and payment methodologies, including coding guidelines for ICD-9-CM and ICD-10-CM (demonstrated understanding of CMS HCC Risk Adjustment coding and data validation requirements preferred);
Experience in training is preferred and excellent training facilitation skills preferred
Experience in project management is preferred

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