Italian Customer Ser....
Italian Customer Service Representative
Posted on :
09-10-2022
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Req ID : 1696617
Key Responsibilities:
- Provide e-mail and phone support to our customers to the required standard which ensures a good balance between productivity and quality
- Ability to liaise with other departments as necessary
- Identify process improvement opportunities and raise them through the appropriate forum
- Support customers directly on the ground at major events around the world
- Any other tasks as required
Requirements:
- Italian fluent speaker
- Hungry to take on responsibility, excelling at following up providing updates proactively, and proposing process improvements whenever applicable
- Excellent interpersonal skills, being capable of empathizing, communicating, and resolving conflicts in an assertive way
- Understanding scenarios, making decisions, and suggesting appropriate answers/solutions according to available resources
- Learning and adapting to new technologies and tools
- Capability to handle stressful situations while dealing with customers
- Adaptable, flexible, approachable, and collaborative towards team goals and interests
- Positive Attitude - A sense of humor and positive make-it-work attitude
If you are interested in applying for this position, please send your updated CV in PDF or Word to:
- Provide e-mail and phone support to our customers to the required standard which ensures a good balance between productivity and quality
- Ability to liaise with other departments as necessary
- Identify process improvement opportunities and raise them through the appropriate forum
- Support customers directly on the ground at major events around the world
- Any other tasks as required
Requirements:
- Italian fluent speaker
- Hungry to take on responsibility, excelling at following up providing updates proactively, and proposing process improvements whenever applicable
- Excellent interpersonal skills, being capable of empathizing, communicating, and resolving conflicts in an assertive way
- Understanding scenarios, making decisions, and suggesting appropriate answers/solutions according to available resources
- Learning and adapting to new technologies and tools
- Capability to handle stressful situations while dealing with customers
- Adaptable, flexible, approachable, and collaborative towards team goals and interests
- Positive Attitude - A sense of humor and positive make-it-work attitude
If you are interested in applying for this position, please send your updated CV in PDF or Word to:
Employment Type
Full Time
Company Industry
Call Center / BPO / KPO / Outsourcing
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
