IT Business Analyst

Appendix 1: Mandatory & Desirable Knowledge and/or Skills

Table 1 Mandatory & Desirable Knowledge and/or Skills

The following working experience and/or demonstrated skills are mandatory:

Mandatory Knowledge, Skills and Abilities

Years of experience

Page(s) & paragraph(s) where documented in

resume

Expert level of experience, (minimum of 5 years), as an Information Technology Business Analyst, performing IT business requirements elicitation, business process analysis and data analysis in the implementation and integration of enterprise-scale,

software application, implemenation, or integration projects.

University level or equivalent formal training in business analysis.

Expert level knowledge, (minimum of 3 years), and demonstrated experience in the creation and maintenance of International Institute of Business Analysis (IIBA), Business Analysis Body of

Knowledge (BABOK) framework deliverables

Expert level of experience, (minimum of 5 years), that includes process mapping, workflow modeling, conceptual and logical data modeling, business rules modeling, use case modeling, scope management, and requirements elicitation and management.

Technical background/experience (minimum 5 years), that includes supporting application development, data base administration, or data modeling, in activities such as the design, development, testing, and implementation of a wide variety of

information technology systems.

Demonstrated understanding of requirements elicitation and

interview techniques with a wide range of audiences including from front line workers to executive staff.

Demonstrated understanding of requirements management techniques such as traceability matrices.

Expert level of experience in Microsoft Office applications including Visio.

Excellent verbal and written communication skills.

The following working knowledge and demonstrated skills are desirable:

Desirable Knowledge, Skills and Abilities

Years of experience

Page(s) & paragraph(s) where documented in

Resume

Current International Institute of Business Analysis (IIBA) OR

Current certification as a Project Management Institute - Professional in Business Analysis (PMI-PBA) certification.

Experience in implementing Cloud-hosted business process migration in Software as a Service (SaaS) implementations utilizing Google, Amazon, or Microsoft cloud hosting

technologies.

Certification as a Lean Six Sigma Green Belt

Experience in the creation of business requirements for Request

For Information (RFI) and Request For Proposal (RFP) solicitations

Prior experience using SPARX Enterprise Architect software.