Senior Technical Support Specialist with German

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and future shapers!

We have an opportunity for Senior Technical Support Specialist with German language skills to join our multicompetence international team in Katowice, supporting key industrial Customers throughout Europe.

Join us at Honeywell. The future is what we make it!

Tasks

Senior Technical Support Specialist (with German) responsibilities:

• Handling internal and external customer related issues and concerns
• Point of escalation for Level Specialists
• Develop FAQ's, guides and "How-To" videos on hardware and software applications
• Support the development of internal documentation

Requirements

What makes you the ideal candidate?

• High School Diploma
• Significant experience of working in customer and/or technical support
• Knowledge or understanding of electronics and computer concepts
• Business fluent written and spoken German
• Communicative English
• Excellent communication skills (oral and written)
• Intermediate knowledge of Microsoft Office

Benefits

What you get by joining Honeywell:

• Hybrid working model to support your work-life balance
• Comprehensive induction, ongoing training and development to set you up for success
• International career opportunities to help you grow your career with us
• State of the art office with parking, chillout areas, bicycle stands, showers and probably the best coffee in town to make sure work is as comfortable as it can get
• Company subsidised medical care, life insurance and assistance helpline to make sure professional help is just a phone call away
• Company paid pension contribution to help you plan for the future
• Multi-sports card, fruits in the office, internal sports activities so you can stay healthy
• Immigration support for you so you don t have to navigate burocracy on your own
• Global employee networks to help you connect and grow
• Bi-annual performance reviews so you always know how you re doing
• In-house and external learning platforms to give you opportunities to develop
• Cross-functional exposure & opportunity to become a Subject Matter Expert (SME) to ensure you gain multilevel competences
• High-end IT equipment to help perform your job without issues

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.