At True North Labs, we re proud to be known as one of the best wellness solutions providers out there and we think that s largely down to our fantastic team of product formulators and Cannabinoid specialists based in Switzerland. Our mission is to be known as Europe s most innovative cannabinoid formulator creating solutions that empower better health. We aim to work with like-minded businesses that want to break this paradigm and create bespoke cannabinoid formulations that deliver specific outcomes. Within our 'Wellness & Manufacturing Division', we are looking for a business development representative and key account manager for the French-speaking markets.
Tasks
Your main goal as a Sales & Key Account Manager is to maximize the number of new and returning clients in France, Belgium and the French-speaking part of Switzerland.
- Prospecting and acquisition of new customers to drive sales and company revenue
- Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
- Acquiring a thorough understanding and qualifying customer needs and requirements
- Serve as the link of communication between key customers and internal teams.
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Provide detailed advice on our products, services and compliance topics.
- Joining fairs and trade shows when required
- Help the marketing team raise awareness in your region
- Be able to provide recommendations and language translations on advertising material and marketing measures as well as for product development
Requirements
- Mother tongue French and fluent in English
- Great enthusiasm for the cannabis business. Don't worry if you have a basic understanding; our training program will get you up to speed during the first few months. (Direct experience is a plus)
- At least a few years of proven experience in sales and key account management with a strong track record in the fast-moving consumer goods industry (Drinks, alcohol, and edibles are a plus)
- Strong ability in problem-solving and negotiation
- Experience in wholesale/retail and B2B businesses, preferably in the area of white- & private label and raw material supply for industry clients (cosmetic, food supplement, healthcare)
- You enjoy establishing long-term business relationships and communicating in a goal-oriented manner.
- You thrive on selling and speaking to people.
- You are a self-starter, comfortable working remotely in your region. Tenacity, grit and motivation to achieve and surpass targets are a plus.
- Other industry experiences such as healthcare, pharma sales, hotel and hospitality, such as alcohol and tobacco, are a plus. We will also consider different channels you might have experience in or where you see clients having a need state that is not being fulfilled.
Benefits
- Be part of our vision and improve people's quality of life through high-quality organic hemp extracts.
- Central offices in Switzerland and London
- Entire responsibility from day 1 with lots of freedom, flexible working hours and an innovative and agile working environment
- A spirited entrepreneurial team that is obsessed with customer satisfaction and collaborative work
- We will teach you everything about our products and cannabis, inside out.
- Growth with a young, dynamic company and team and the opportunity to help a young start-up achieve global success
Do you have a knack for business relationships? Are you sales-driven? If yes, then we want to hear from you! Send us your CV and thoughts
Write a one-pager, make a small presentation, send us a video, or do whatever you feel is most creative to convey your thoughts. Not necessary but it would be great to see how you think and feel about the industry.