Customer Success Representative - Non Voice (Work-From-Home in Mindoro)

• Guest Support Enquiries including providing more information:
  
• about screening processes
  
• assisting those who need help with navigating the application
  
• other enquiries
  
  
• Role may require other tasks to be completed during low volume times
  
• The role will require a mix of Morning, Evening and Overnight shifts. Candidates unable to commit to Overnight Shift requirements will not be considered
  

Requirements

• Previous experience in a position as a Hotel Reservations Clerk, Operations Personnel or experience in the BPO industry.
  
• High attention to detail, positive attitude and be a self-starter
  
• Excellent English communication skills, including advanced written and spoken;
  
• Demonstrated advanced skills in Microsoft Office applications;
  
• Exceptional time management skills with the ability to meet strict deadlines; and
  
• Demonstrated experience in developing a high standard of high volume correspondence and administration.
  

• Modern PC - Intel i3 or above, min 4GB ram (preferably 8GB)
  
• USB Headset
  
• Internet speed of 25mbps or above with Fibre Optic Connection
  

Benefits

• a comprehensive compensation package.
  
• regular progress checks and continuous coaching and mentoring to help you map out your development plan;
  
• broad selection of exciting and engaging social events to embrace as a vibrant national 24/7 community;
  
• psychologically safe environment for you to develop your skills and talent consistent with 24/7 values; and
  
• frequent webcasts and discussion forums by senior leaders to obtain feedback and ideas, and genuinely interested in hearing what you have to say.