Asset Provisioning Technician

Asset Provisioning Technician

• Working Location: Braine LAlleud, Belgium
  
• Security Clearance: NATO Secret
  
• Language: High proficiency level in English language
  

EXPERIENCE AND EDUCATION:

Essential Qualifications/Experience:

• Higher vocational training in a relevant discipline with 2 years post-related experience
  
• Alternatively, a secondary educational qualification with 4 years post-related experience
  
• Computing Technology Industry Associating (CompTIA A+) or Microsoft Certified IT Professional
  
• Proven Experience working Microsoft System Centre Configuration Manager
  
• Proven Experience working with Active Directory Objects, user accounts and permissions
  
• 2 years experience:
  Working in an ICT CIS environment
  Supporting IT users, desktop hardware and software
  Working in an IT administration role
  Knowledge of the capabilities and deployment of Personal Computers (PC)
  Knowledge of current operating systems and office automation software
  
  
• Desirable Qualifications/Experience:
  
• Prior experience of working in an international environment comprising both military and civilian elements
  
• Knowledge of NATO responsibilities and organization, including ACO and ACT
  
  DUTIES/ROLE:
  
• Ensure, through close collaboration and coordination with internal and external customers, that the Agencys IT services meet the end users requirements
  
• Make Purchase Requests and make sure local stock is available and an overview of the present stock is available
  
• Create and follow up on new purchases through the financial system EBA
  
• Align with Registry for transportation
  
• Test and deploy client patches, software upgrades, and test new applications
  
• Support and maintain end point protection on client devices and their infrastructure
  
• Provide 2nd and 3rd line IT Service Desk remotely or on site for client devices such as work stations, laptops, and smart phones
  
• Support and maintain remote access and VPN technologies for client devices
  
• Install, maintain and operate the full range of computing, printing and network devices required to deliver systems and services for customer office automation
  
• Install and configure for use, COTS software on networked and standalone workstations
  
• Install and configure network client software on LAN workstations
  
• Configure local server software and configure special peripheral devices
  
• Create, maintain and troubleshoot user access issues for static and mobile devices
  
• Work with Organisational Units in Active Directory and Group Policy
  
• Working with McAfee EPO on the Data Los Prevention access list
  
• Execute support requests, work orders and other tasks
  
• Prepare software packages for automatic deployment
  
• Contribute to IT Security compliance and remediation
  
• Contribute to incident, change, configuration and asset management processes through ITSM toolkit
  
• Perform Security Compliance Patching of Workstations and Servers
  
• Perform Monthly Patching of Workstations and Servers
  
• Maintain and set the user ACL for Shared Network and Group Mailbox
  
• Update user machine software and applications as required via SCCM with AFL SW Approval
  
• Working with smart card or USB tokens to authenticate users and securely access domains