drjobs Packet Core Support Engineer العربية

Packet Core Support Engineer

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1 Vacancy
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Jobs by Experience drjobs

2 - 2 years

Job Location drjobs

Cairo - Egypt

Monthly Salary drjobs

Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Responsibilities:

• Customer support request (CSR) investigation follow up and coordination.
• Analyze problems and identify suitable solution to these problems.
• Do Software Update Management (SUM) activities.
• Working on complex troubleshooting, using support tools and according to global support processes and procedures.
• Developing and maintaining relationships with Customer.
• Actively engage in communication with other engineers for the purpose of knowledge sharing.
To be successful in this role you must have

Employment Type

Full Time

Company Industry

Telecom / ISP

Department / Functional Area

Engineering

Key Skills

About Company

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