Packet Core Support Engineer
Posted on :
05-11-2022
Employer Active
1 Vacancy
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Job Description
Responsibilities:
• Customer support request (CSR) investigation follow up and coordination.
• Analyze problems and identify suitable solution to these problems.
• Do Software Update Management (SUM) activities.
• Working on complex troubleshooting, using support tools and according to global support processes and procedures.
• Developing and maintaining relationships with Customer.
• Actively engage in communication with other engineers for the purpose of knowledge sharing.
To be successful in this role you must have
Employment Type
Full Time
Department / Functional Area
Key Skills
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