SAP SD Consultant
Posted on :
02-11-2022
Employer Active
1 Vacancy
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Jobs by Experience
1-3 years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
02-11-2022
Job Description
Req ID : 1656976
Job summary:
Facilitate the implementation and support of SAP SD
Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate, and document customer requirements
Map client business requirements, processes, and objectives; develops necessary product modifications to satisfy clients needs.
Business metrics:
Business metrics relevant to achieving the essential accountabilities below:
Achieve SLA of tickets and CRs according to the T&C
Meeting project timeline
General responsibilities:
Support manager in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
Provide first level global SAP SD support, prepare functional specification, inclusive of the monitoring, tracking of incident and service/change request in meeting service level obligation
Escalate critical issues/problem to second level support for prompt technical, resolution and development on SAP SD
Prepare, review, and consolidate countries requests for new developments/enhancements in ensuring a standardized and harmonized process
Perform implementation of best practices, improvements, new/change requests from user and ensure conformance with change process
Assist in testing and deployment/roll out of projects and change requests within timeline and quality deliverables
Ensure adherence to service level agreement and processes
Ensure availability of a single point of contact to user for prompt communication
Act as liaison with client for troubleshooting: investigate, analyse, and solve SD related problems.
Act as a liaison between the business functions and the technical team.
Provide ad-hoc training and user support as required
Work self-directed and independently; may act as subject matter mentor to more junior team member
Leadership responsibilities:
Drive self-learning and improvement in the area of SAP services and DKSH behaviours as part of continuous learning
Functional skills and knowledge:
Demonstrate knowledge of SAP applications and end-user support, preferably in Healthcare, FMCG industry
Experience in implementing and supporting SAP applications
Understanding of accounting business processes and other SAP integration points
Ability to understand business processes from a customer perspective
Demonstrate proficiencies in office productivity tools (e.g., Excel, Word, and PowerPoint)
Demonstrate fluency in local language and ideally in English, both written and spoken
Requirements
Soft skills:
Ability to multitask and manage multiple deliverables and projects at the same time
Ability to work in a team environment, effectively interacting with others
Must be results oriented, and demonstrate a can-do attitude adaptability, flexibility, and resourcefulness
Eager to learn, proactive and willing to accept challenges
Education:
Bachelors degree in Computing/Information Technology or its equivalent
Work experience:
Minimum of 3 to 5 years of experience in a full cycle implementation as well as in support projects
Minimum of 3 to 5 years in designing and configuring SD module
S/4 HANA (upgrade, rollout, or support) experience is preferable
Soft skills: Ability to multitask and manage multiple deliverables and projects at the same time Ability to work in a team environment, effectively interacting with others Must be results oriented, and demonstrate a can-do attitude adaptability, flexibility, and resourcefulness Eager to learn, proactive and willing to accept challenges Education: Bachelor's degree in Computing/Information Technology or its equivalent Work experience: Minimum of 3 to 5 years of experience in a full cycle implementation as well as in support projects Minimum of 3 to 5 years in designing and configuring SD module S/4 HANA (upgrade, rollout, or support) experience is preferable
Employment Type
Full Time
Key Skills
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