Application Support Engineer
Posted on :
29-10-2022
Employer Active
1 Vacancy
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Job Description
Responsibilities:
• Troubleshooting customer’s technical obstacles to productivity with Mentor Graphics' software.
• Developing and delivering technical training on new features and product updates.
• Assist other teams such as FAE, marketing, sales to drive product adoption by the customer.
• Developing technical content knowledge base.
• Communicating customers’ technical requirements as well as priority and impact, influencing the product team to meet customer's needs and shape product direction.
• Work collaboratively with the customer and team members to ensure mutual success
• Some travel is required to customer locations for support and training purposes.
Employment Type
Full Time
Department / Functional Area
Key Skills
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