Information Technology Service Management Manager
Posted on :
28-10-2022
Employer Active
1 Vacancy
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Job Description
Req ID : 1650634
- Design, implement and own the IT Service Management (ITSM) processes and strategically drive their adoption and ITSM cultural transformation within the organization
- Produce and maintain all required policies, processes and procedures documentation related to Change Management, Incident Management, Problem Management, Service Request Management
- Develop and implement an overall ITSM training strategy and plan
- Lead the technical implementation of the ITSM tool and closely collaborate with the vendor to ensure all requirements and implementation best practices are successfully met
Employment Type
Full Time
Department / Functional Area
Key Skills
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