DESK CLERK
Posted on :
24-10-2022
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Jobs by Experience
3 - 0 years
Monthly Salary
KWD 1 - 100
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
24-10-2022
Job Description
- Optimized the overall customer experience through extensive customer service training as well as worked closely with all departments within the hotel including Housekeeping, Food Serviced, and Sales.
- Mentored, coached and trained several new team members
- Identified inefficiencies and made recommendations for process improvements.
- Answer daily telephone calls, take detailed messages, sort and distribute resident parcels and mail, and accept/record package deliveries in a timely manner
- Ensure safety of the building, lobby, and all common areas, and report occurrences or concerns
- Enforce building policies and procedures outlined in desk manual and precisely log all building activities
- Respond to all emergency situations by alerting management, following safety precautions, and accurately documenting through a daily log
- Assist management in resident activities and attend all required meetings and court appearances
- Ensure that front desk is adequately staffed by effectively communicating with on-call staff as needed
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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