Account Manager
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Job Description
Position Description
We are currently recruiting for a Account Manager to join our thriving sales team. The role will be a quota bearing sales role, combining the selling of new business to new customers new capability to existing customers. You will be the primary owner of new and existing relationships between SysGroup and our target market of small & medium sized enterprise customers.
Background
SysGroup is an award-winning Managed IT Services, Cloud Hosting, and expert IT Consultancy provider. The Group s head office is in Liverpool and has offices in London, Edingburgh, Newport and Manchester.
SysGroups strategy is to expand its position as a trusted provider of Managed IT Services to clients in the UK and the Group makes carefully targeted acquisitions to supplement organic growth. The sales approach is consultative to guide customers through the complexities and developments in the market and we aim to develop strong client relationships to become an extension of their existing IT department.
At SysGroup our people are passionate about what they do, committed to their team, their colleagues, and the success of our business. As a business, we pride ourselves on our friendly and collaborative teams
Requirements
Key responsibilities:
- Sell the SysGroup portfolio to new and existing customers.
- Defend existing contract revenues.
- Hit all financial measures.
- Identify cross-selling opportunities to increase revenue and leverage relationships in order to better penetrate accounts
- Create, develop and maintain sales strategies with our key vendor partners and where appropriate, incumbent system integrators.
- Manage complex stakeholder relationships to influence customer buying behaviour and to ensure our service is delivered effectively.
- Undertand the SysGroup portfolio and be able to identify opportunity.
- Maintain an accurate forecast in CRM at all times.
- Ensure that the business is aware of
Essential Qualifications, Skills & Experience:
- Has worked for an MSP in the recent past
- New business sales experience.
- Account management experience.
- Experience in the development of cross functional relationships with both internal teams and
- Strong negotiation and communication skills.
- Experience in selling service based solutions
- Ability to manage multiple opportunities simultaneously
Personal Attributes:
- Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit.
- Ability to manage, build and grow customer relationships
- Excellent time management and personal organisation, to prioritise multiple tasks and ensure internal and external stakeholders are kept informed and updated
- Natural forward planner who critically assesses own performance and can guide others.
- Mature, credible, and comfortable in dealing with senior executives.
- Reliable, tolerant, and determined.
- Self-starter and motivator.
Benefits
Why work for us?
We offer you a challenging role with opportunity to expand your skills and experience, all while working in a friendly and encouraging working environment.
In addition to a very competitive base salary (which will be dependent on experience) we also offer:-
- 25 days holiday (plus bank holidays) increasing with length of service
- An additional half a day holiday on your birthday
- Pension scheme
- Employee discounts
- Cash plan medical care
The experience to lead a small team of Project Managers to ensure that agreed processes are followed at all times and to build an oversight of the status of all projects across the organisation. Sound technical understanding of the SysGroup Solution Portfolio with the knowledge to confidently translate the technical requirements of a project into a meaningful set of tasks that can be tracked and reported on. Sound knowledge of core Project Management methodologies and the ability to use those methodologies in all aspects of the role to ensure the timely delivery of projects. Knowledge and experience to spot issues as they arise and to build mitigation plans to avoid time or cost overruns. Be confident and happy to continually work with customers to ensure they are happy with project progress. By using standard PM tools you will be able to have authentic and pragmatic conversations with customers and then own the resolution of any issues from start to finish. The experience to work across the SysGroup Business to support internal projects as required. As we build our team of Technical Project Managers you will be happy to work in our Newport office so we can move rapidly as we build out our capabilities. There is of course flexibility in the role with travel to customers included and the flexibility for home working. About You Ideal candidates for our new roles will live within commuting distance of our recently refurbished Newport office which sits on the same campus as the Vantage Data Centre a critical datacentre node in the digital operational capacity of western Europe and in which SysGroup hosts and manages significant infrastructure for a range of customers. We are looking for people who want to make a name for themselves in the IT industry and want to be part of the growth journey of SysGroup. You must be comfortable with working at pace and dealing with the inevitable ambiguity that comes with rapid growth and development. Finding ways to get things done is paramount. We have five core company values that underpin all we do: Love what you do Own it Work smart and together Delight your customer Be Bold To be part of our journey for all our new roles you will need to understand the principles that underpin Cloud We often talk about the NIST principles as the foundation for this understanding. Furthermore, you will understand what an Enterprise environment can offer to organisations as they develop their IT capability. Our Tech Ops team is critical for us. You will be joining a team of dedicated and hardworking individuals who care deeply about what they do and who care deeply about giving our customers the best possible service. We often go the extra mile to deliver the necessary service level and want to work alongside people who will also go that extra mile. As part of this approach to our work, self-awareness and vulnerability are also key traits we look for in the people in our teams. We need people who can build the right level of work life balance by understanding the cadence of projects and other activities so that our projects are delivered on time coupled with that healthy work life balance.
Employment Type
Full Time
Company Industry
