Account Support Associate

Manage stakeholder expectations, project plans and communications, and provide status updates as needed to continuously advance service delivery

Gain a strong knowledge of the service line and the engagement, EY’s structure, key personnel and EY’s policies/procedures

Act as the knowledge manager for the engagement team, managing internal databases and/or portals designed to facilitate global team communications and coordination of go-to-market strategy

Take complete ownership of engagement economics (e.g., hours/budgets/estimates to complete, fees, billings, Work in Process spreadsheets), proactively collaborating with relevant team members to resolve any issues that arise

Collaborate with the account team, business development and resource management teams to achieve team goals

Coordinate risk management processes, such as engagement letters, client continuance, independence, family tree, preapproval and other regulatory requirements