Swedish speaking Customer Service Agent

We have an excitingjobopportunity for aSwedish speaking Customer Service Agentto join a dynamic leader in the employee retention, lifestyle solutions, and marketing industries at their offices inJohannesburg, South Africa. They are looking for passionate customer-centric individuals with business-level proficiency inSwedishto deliver exceptional customer service to customers. Work in an international environment with an amazing company by getting in touch today!

Your keyjobresponsibilities as theSwedish speaking Customer Service AgentinJohannesburg, South Africawill include:

• Respond to customer enquiries via chats, calls, social media queries & emails
  
• Provide customers with product and service information
  
• Research required information using available resources
  
• Identify customer needs
  
• Manage and resolve customer complaints
  
• Maintain an up-to-date customer information system
  
• Identify and escalate priority issues
  
• Follow up customer calls where necessary
  

Requirements

Requirements for thisSwedish speaking Customer Service Agent jobinJohannesburg, South Africa:

• Willing to relocate toSouth Africafor a contract period (1 3 years) or based inSouth Africa
  
• Fluent inSwedish(verbal and written), with a good command of English
  
• Customer-centric
  
• Available to work shifts (International Call Centre)
  
• Strong PC literacy
  
• Willing to go above and beyond to exceed customer expectations
  

If you meet the above requirements for thisSwedish speaking Customer Service Agent jobinJohannesburg, South Africa, we would like to hear from you! Please send your CV through.