Director IT & Internal Security (Europe)

This is a remote position.

ClearScale(headquartered in San Francisco, California, USA) - AWS Premier Consulting Partner has been offering a full range of professional cloud computing services forover 10 years, including architecture design, DevOps automation, refactoring and cloud-native applications development, integration, migration, solving all sorts of security issues (from just a security check to preventing cyber-attacks) and 24/7 technical support using the best advanced technologies.

The list of our customers is diverse: from government companies (ClearScaleis an official cloud partner of the State of California) and educational institutions (University of California, San Francisco) to well-known global brands (IBM, Samsung, GoPro, HP, Conde Nast, Carl Zeiss, etc.) The number of satisfied customers has been well over 850, some of which can be found on the company's website in the Case Studies section.

• We were thethird companyto gain a newAWS competence:Applied AI and Machine Learning Operations (MLOps). Less than15 partnershave this competency!
  
• We have confirmed status in theDatabase Freedom program(total less than20 companiesin)
  
• Proven expertise as aManaged Services Provider(total less than16 companiesin). This means that ClearScale can perform a full cycle consultancy and service: from audits, system or software development to the 24/7. You can read more about us on the company page -Managed Services.
  

Since the very foundation of the company, we work100% remotelyfrom various cities and countries. We work on a high trust basis, therefore wedo not monitorour employees via taking screen captures, webcams or log keyboard typing, as many other companies do. Theprofessional reputationof our employees is of thehighest value.

This person will be responsible to understand the organization's capabilities and gaps, have awareness in the market of the vendors to partner with, and be able to build capability within the organization allowing it to align with the business and technology strategies. They will provide leadership and direction to IT staff responsible for all IT Operations functions, including IT support, information and data security, and business continuity. They may also be responsible for strategic vision, system design, incident response, budgetary control and adherence to necessary protocols, regulations, and legal requirements.

Job Responsibilities

IT Operations

• Manage IT team responsible for the company's assets, including administration, configuration, security, job management, backup/restore operations and other IT functions
  
• Overseeing the overall operations of an organization regarding IT support, information and data security, DevOps, and business continuity
  
• Develop goals, strategies, and timelines to ensure the IT department runs smoothly and effectively while aligning with the organization's business goals
  
• Supervise system infrastructure to ensure functionality and efficiency
  
• Build quality assurance and data protection processes that prevent security breaches
  
• Monitor KPIs and metrics to assess technological performance
  
• Provide assistance with audits and compliance initiatives
  
• Work with and respond to feedback from business and IT stakeholders and use it to make improvements or adjustments needed to our technology
  
• Ensure the organization's technology standards and assets remain up-to-date/relevant and adopt new technologies as required
  
• Maintain IT Vendor Relationship Management, including infrastructure, hosted applications, and software vendors
  
• Communicate technology strategy and raise awareness of risk management concerns to the organization
  

Security Operations

• Assist in the development and execution of information security strategy and action plans
  
• Provide guidance and recommendations regarding prioritization of investments and projects that mitigate risks, strengthen defenses and reduce vulnerabilities
  
• Research, evaluate, design, test, recommend and plan implementation of new or improved information security controls, tools, processes, software or devices
  
• Coordinate security assessments of internal and external facing information services; guide their compliance with company policy and customer requirements
  
• Oversee information security risk assessments of vendors, contracted services and other 3rd party services providers
  
• Lead investigations of and response to information security incidents
  
• Monitor compliance with security controls and communicate unresolved security exposures, misuse, or noncompliance situations to management
  
• Understand potential and emerging information security threats, vulnerabilities, and control techniques and assist IT and business staff in understanding and responding
  
• Develop and maintain Information Security Management System (ISMS)
  
• Assist in the response to security questionnaires, RFP responses, audits and contract reviews
  

Requirements

• Bachelor's Degree in computer science, engineering, or relevant field; MBA would be an advantage
  
• Minimum 8+ years of experience in information technology and data management with increasing responsibility
  
• Strong leadership, problem-solving, and analytical skills
  
• Excellent team management, coaching, and mentoring skills
  
• Advanced knowledge of enterprise architecture in the area of AWS, identity and access management (IAM), collaboration platforms and security technology
  
• Track record of success in IT support management roles in high performance, entrepreneurial organizations
  
• In-depth knowledge of data administration and management processes
  
• Familiar with concepts of IT Service Management best practices
  
• Change management knowledge and ability to operate effectively in fast paced environment
  
• Experience in the areas of Information & Document Lifecycle processes, Infrastructure & IT Security, systems integration and technical writing
  
• High-level understanding of corporate governance, risk and compliance
  
• Experience in security initiatives that impact applications, infrastructure and external threats
  
• Process-oriented with project management skills
  
• Experience designing and building Disaster Recovery/High Availability solutions for business continuity
  
  

Beneficial:

• Ability to work independently as well as in a team environment
  
• Capable of managing multiple tasks and projects simultaneously
  
• Be comfortable working under pressure or strict deadlines
  
• Demonstrated ability to solve problems and properly describe recommendations
  
• Excellent communication skills
  
• Exceptional attention to detail
  
• Outstanding writing and analytical-thinking skills
  
• Passion for learning and personal growth
  
• Possess organizational and prioritization skills
  
• Self-starter with high degree of integrity and professionalism
  

Benefits

• Competitive hourly rate in USD,Payments every 2 weeks
  
• Full-time, 40 hours per week contract which renews every year. It is your main and permanent place of work, not a freelance job.
  
• Annual Rate and Performance review: received client's appreciation, obtained an AWS certificate, saved the world? The reward is based on facts, not on someone's personal attitude
  
• Reference program: many engineers joined the team by the recommendation from their friends and former colleagues and we have a reward for this
  

# 2 Independence

• From the office location or office conditions because it's only up to you where you want to work from - home, co-working or outdoors in the woods. The only requirement - fast and reliable internet. At the same time, our engineers do not work evenings or weekends: we focus on your local timezone
  
• From any annoyance or big team buzz - we are the community of professional engineers, valuing each others' time and effort
  
• From the heavypaperwork and endless processes - we operate in an honest and competitive environment and we are one of the AWS's top 10 key partners, but we are still a tight knit team working out the best way to build our processes and routine
  
• From office-dictated work hours: you may set your own work schedule which will include work meetings and calls with clients where applicable: we are rather flexible
  

# 3 Professional Development

• Work with innovative Silicon Valley companies and traditional American companies at the cutting edge of digital transformation
  
• We work with the newest technologies in AWS cloud and open-source tools, Jira, Confluence, Lucidchart, Slack
  
• Constant and extensive practice with all range of AWS technology
  
• Paid AWS certification: we provide training material, and the examination itself
  
• Paid education time off
  
• Easy and non-surveillance time tracking
  
• Work in the community of passionate professionals with international clients