Sales Support Associate
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Job Description
Responsibilities:
• Ensure smooth operation of the dispatch function, as well as the collection of delivery KPIs Accountabilities
• Ensure orders are properly transferred
• Update KPI reports with dispatched Delivery CRs information
• Meet with assigned Delivery Drivers and brief on daily plan
• Review pending orders delivery report and discuss with each PSR
• Balance truck loads to ensure proper deliveries
• Perform rerouting when needed using standard process and guidelines
• Manage routing of customers assigned to his responsibility (when dynamic routing is available)
• Help to continuously improve the routing process and tools through field learning.
• Ensure asset levels are consistent with business needs and plans
Employment Type
Full Time
Department / Functional Area
Key Skills
